Warm greetings from THE HOLIDAY SHOP at homedecorstoreus.com. We are dedicated to crafting exquisite, artisanal home decor and gifts that bring elegance and celebration to your life. In that same spirit of care and excellence, we are deeply committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website and make a purchase.

By using our Site, you consent to the practices described in this policy. We encourage you to read it carefully to understand our views and practices regarding your personal data.

1. Information We Collect

To provide you with a seamless and secure shopping experience, we collect information that you provide directly to us and through automated technologies.

  • Personal Identifiable Information (PII): This includes information you provide at checkout, such as your full name, shipping and billing address, email address, phone number, and payment information (e.g., credit card details processed via our secure gateway or your PayPal email).
  • Commercial Information: Records of products you purchase, view, or add to your wishlist.
  • Technical & Device Information: When you browse our Site, we automatically collect your IP address, browser type, device type, operating system, and information about your browsing behavior through cookies and similar tracking technologies.

2. How We Use Your Information

We use your information with the utmost care to enhance your experience with us, focusing on elegance, security, and convenience.

  • To process your orders, arrange for shipping, and provide you with invoices and/or order confirmations.
  • To communicate with you about your order, respond to your inquiries, and provide customer support.
  • To screen orders for potential risk or fraud, in line with our commitment to your security.
  • With your permission, to provide you with information or advertising relating to our products, new collections, and seasonal offerings that we believe align with your taste for art and design.
  • To improve and optimize our Site (e.g., by analyzing how customers interact with the site to enhance navigation and the shopping experience).

3. Sharing and Disclosure of Information

Your trust is paramount. We do not sell your personal information. We only share your data with trusted third-party service providers to help us perform essential functions:

  • Payment Processors: We share transaction data with secure payment providers like our credit card gateway and PayPal to process your payments. We do not store your full credit card details.
  • Shipping Partners: We provide your name, address, and contact number to shipping carriers (e.g., USPS, FedEx, DHL) to deliver your orders globally.
  • Service Providers: We may employ companies to perform services on our behalf, such as marketing agencies, website hosting, and analytics providers. They are contractually obligated to use your data only for the services we request.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to a valid legal request.

4. Data Storage and Security

We are based in the United States and store and process data on secure servers. While we serve a global community of celebrants (excluding Asia and certain remote regions), your data may be transferred to and processed in the United States.

We implement a variety of security measures to maintain the safety of your personal information. Your transaction data is protected by advanced encryption (SSL technology) and robust fraud prevention systems. We never store your complete payment details on our servers after the transaction is complete.

5. Your Rights

You have certain rights regarding the personal information we hold about you. These may include the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Update or correct any inaccurate personal data.
  • Erasure: Request that we delete your personal data, subject to certain legal obligations we must comply with.
  • Opt-Out: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in any email we send you.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small data files stored on your device.

We use them for essential functions like keeping items in your shopping cart and for analytical purposes to improve our site. You can choose to disable cookies through your browser settings; however, please note that some parts of the Site may not function properly as a result.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a new “Last Updated” date at the top of this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to reach out to our dedicated customer care team.

THE HOLIDAY SHOP
Email: [email protected]
Postal Address: 791 Clifford Street, Oakland, US 94607